Playing is entertainment, not income
Every casino game carries a house edge over time. Treat play as something you pay for, like any other leisure activity, and never as a source of income or a way to recover losses. Money needed elsewhere does not belong in a casino account.
Recognising warning signs
Spending more than you intended. Raising stakes to chase losses. Borrowing money to play. Gambling to escape stress or a low mood. Hiding the time or money involved. Neglecting work, sleep or family. Each of these is a reason to act, and they seldom come alone.
Tools in your account
The account offers deposit limits, loss limits, betting limits, reminders about session length, a temporary cooling-off break and full self-exclusion. Lowering a limit is immediate, while raising it takes effect only after a waiting period by design.
Rules that keep it safe
Set your budget before you start and consider it spent. Use a deposit limit instead of relying on willpower. Never top up again after a loss in the same session. Keep gambling away from credit cards. Take a proper break at least once a week.
Protecting minors
Only adults of 18 or older may gamble. If others use your device, protect it with filter software like GamBlock, Net Nanny or Qustodio and always log out after playing.
Where support is available
Support is free, confidential and available in every country listed below. Talking to someone early is far easier than doing it after a crisis.
Closing the account permanently
Self-exclusion locks the account for a set period or permanently, and it cannot be reversed by contacting support. Many countries also run a national register that blocks all licensed operators at once — the stronger choice if the issue goes beyond one site.